Shipping policy

Last Updated: July 22, 2026

At CK Print Pros, every order is custom-made with care. We strive to deliver high-quality products as quickly as possible while keeping you informed throughout the entire process.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Personalized or custom-designed products may require 3–7 business days for production before shipment.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

Estimated Delivery Times

Delivery times vary depending on your location.

United States

  • Standard Shipping: 5–10 business days

  • Express Shipping (where available): 2–5 business days

International Orders

  • Standard Shipping: 7–20 business days

  • Delivery times may vary depending on customs processing and the destination country.

Please note that these delivery estimates begin after your order has been processed and shipped.

Shipping Costs

Shipping charges are calculated automatically during checkout based on your delivery address, shipping method, and order size.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after your package has been handed to the shipping carrier.

Multiple Shipments

If your order contains multiple products, they may be shipped separately to ensure the fastest possible delivery. If this happens, you will receive separate tracking information for each shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided and the order has already entered production or been shipped, we may not be able to make changes. Additional shipping charges may apply if a package is returned due to an incorrect address.

Delayed or Lost Packages

While we work with trusted shipping partners, occasional delays may occur due to weather conditions, customs inspections, holidays, or carrier issues beyond our control.

If your package appears lost or significantly delayed, please contact our support team, and we will gladly assist you in resolving the issue.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the product and packaging

If the issue is confirmed, we will arrange a replacement or refund at no additional cost.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team through our Contact Us page. We are happy to assist you and aim to respond within 24–48 business hours.